Innovations in information and communication technology have dramatically changed the way businesses operate in recent year. By leveraging the latest tools, organisations can work more efficiently and serve their customers more effectively.
This is especially true for law firms. Thanks to recent technological advances, it’s easier than ever for law firms to attract new clients, boost their earnings, and facilitate collaboration among employees. The following are some of the more impressive ways technology has helped law firms thrive.
During the discovery phase of litigation, firms must acquire and review numerous documents and other data. Tools like kCura’s Relativity platform expedite the process by reviewing this information digitally.
For the best results, firms should take advantage of plugins for the service. There are some, like the Language Connect plugin designed to help firms conduct professional translation more efficiently. This is particularly helpful for law firms that regularly participate in international litigation.
Developing Client Portals
A client portal gives clients the opportunity to access a customised version of a law firm’s website. This helps them better understand the current status of a case or project.
Within their customised portal, they may access calendars, review important documents, or contact members of the firm. It can speed up the process of working on a case, since clients may find the information or materials they need via the portal instead of having to request them from the firm.
Blogs make it easier for law firms to attract new clients. By establishing themselves as authorities in a given area of the law, firms can distinguish themselves from the competition. Blog posts also allow firms to be more easily found and visible on the web.
It’s important for law blogs to be written with SEO in mind. This helps potential clients find them when conducting an online search. The more SEO-friendly content a firm publishes, the more likely they are to show up in search engine results. Consult with a digital marketing agency that specialises in SEO and use online resources as guides for when you write this content.
As more and more people consume content via their mobile devices, it’s become more and more important for organisations in all industries to develop their own apps.
A basic app for a law firm could share essential info about the firm, while also offering features that may not be available on their website. For instance, a law firm’s app might include a tool which allows clients to calculate fees for various services. A firm could also give users the opportunity to ask legal questions via the app.
Training Employees & Ensuring Compliance
Attorneys are often required to take courses in order to comply with regulations and acquire necessary certifications. Thanks to eLearning platforms, they can now finish these courses from home. This is much more convenient for most lawyers, and it allows them to spend less time away from their firms.
No matter what kind of law a firm specialises in, implementing the latest tools and technology makes them much more likely to deliver quality service to their clients. The above five examples of technology intersecting with law are just a few ways this industry is becoming more efficient and better able to handle client needs.
Rae is a graduate of Tufts University with a combined International Relations and Chinese degree. After spending time living and working abroad in China, she returned to NYC to pursue her career and continue curating quality content. Rae is passionate about travel, food, and writing (of course)
Ray is a freelance writer for taktical.co