App Mypal lets you top-up myki on your mobile.
Mr. Zheng is earnest and really wants to help. Today he launched a complimentary app that resolves a key gripe for myki users: topping up using a mobile phone.Regardless of it being 2017, Public Transport Victoria does not provide a mobile-friendly site for commuters to top up myki cards. The existing website forces users on phones to awkwardly tap, zoom, and input text in tiny fields. “I utilize public transport every day, and so do my friends,” Mr. Zheng stated. “They are always complaining about topping up, how tough it is to use the website. It would just be a lot simpler if they might do it from the app. What you see on the mobile is the desktop web page. It’s quite tough to zoom about and put text in the tiny fields.”
Mr. Zheng’s app, mypal, makes it simple.Users include their myki, allowing them to see their live balance. They can then tap a button to top-up on the go. The app does not add any extra performance, it simply takes PTV’s site and makes it mobile-friendly.
“Exactly what I’m doing is a mobile variation of their site. What you do, exactly what you take a look at, is all from the myki app,” Mr. Zheng stated.
Regrettably, a transaction is not instantaneous. It takes 90 minutes for PTV’s servers to process a transaction and update a card.A spokesperson for PTV stated the department was dealing with decreasing top-up processing time and building a mobile-friendly variation of the myki top-up page.
At the moment, mypal is just available for Android. Apple has chosen not to list it in its app store. Mr. Zheng says Apple told him they would just authorize the app if PTV formally supported it. Fairfax has exposed that commuters in so-called myki “dead zones” in some parts of Melbourne have to walk at least 1.5 kilometers to find a myki device to top up.